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Agentic AI company VoiceCare AI raises $4.54M series Seed financing, strategic investment from Mayo Clinic, and SOC 2 Type II attested and HIPAA-compliant platform|

Streamlining Revenue Cycle Management with AI: VoiceCare AI at Becker's 15th Annual Meeting|

VoiceCare AI, new agentic AI startup, kicks off pilot with Mayo Clinic to automate back office work|

Agentic AI company VoiceCare AI raises $4.54M series Seed financing, strategic investment from Mayo Clinic, and SOC 2 Type II attested and HIPAA-compliant platform|

Streamlining Revenue Cycle Management with AI: VoiceCare AI at Becker's 15th Annual Meeting|

VoiceCare AI, new agentic AI startup, kicks off pilot with Mayo Clinic to automate back office work|

The Engine:
Behind the Agent

Meet Joy: The reasoning engine that powers our autonomous workforce. Joy doesn't just 'process' data; she navigates the nuances of patient interactions and payer portals using the most efficient modality:

Voice: Autonomous, human-level phone reasoning for every patient and payer interaction

SMS: Intelligent, conversational texting that automates patient interactions

Webchat: Real-time, AI-powered chat embedded in portals and websites

Web API: Seamless, real-time execution with payer portal, enabling instant data retrieval

Fax: AI-driven digitization and interpretation of faxed document

api_call.py

The Engine: How Joy Executes

Multi-Modal Orchestration. Joy doesn't just "process" data; she navigates the nuances of patient interactions and payer portals using the most efficient modality:

AI Front Door and Receptionist

Benefit Verifications

Prior Authorizations

Claims Management

Claims Settlement

AI Front Door

24/7 multi-modal intake and patient coordination via voice and text.

Benefits Verification

Real-time eligibility discovery and discovery of secondary coverage.

Prior Authorization

End-to-end clinical submission, portal navigation, and status tracking

Claims & Denials

Autonomous status checks, error identification, and intelligent appeals.

What our customers say

Katelyn Anderton

Office Manager, OMS360

OMS360

Before we partnered with VoiceCare AI, I was skeptical. I'm very type A - I have to check every box and make sure everything gets done. But after we partnered with VoiceCare AI, the efficiency and the accuracy of what it has been consistently producing for us - with over 50 dental and medical codes that it's verifying - has significantly cut down the time our patients wait to get their treatment planning. On the back end of the entire revenue cycle, fewer balances are owed because we're able to get so much of the information up front.

29+

Locations

1377

Hours saved

99.7%

Industry leading Accuracy for Benefit verification

DSN

0:00

4:07

Dr. Charles A. Bush-Joseph, MD

Sportsmedicine Physician/Surgeon at Midwest Orthopaedics at Rush

Midwest Orthopaedics at Rush

Rush University

Chicago White Sox

Chicago Bulls

I was surprised at really how smooth and natural Joy's voice sounded. I really felt like I was talking with my sister. I've used a lot of other AI agents for other tasks and I've always found the voices to be staccato, with intermittent response times. Joy was smooth, easy. It was a very natural conversation. For us, it's probably job satisfaction and the ability to get patients into the system and get their treatment going quicker, faster, and easier.

Prior Authorization

7

Full-service

18

PT locations

athenahealth

Kate Smith

Director of Revenue Cycle, OMS360

OMS360

Guidehouse

Central Michigan University

I think for benefits verification, this has not only increased our efficiencies, it's increased accuracies. And with having those two things in place, it accelerates cash. If you have accurate benefit verification and you then get accurate treatment planning, accurate patient financial responsibility estimates, and then you also have less denials for demographic issues.

99.7%

Industry leading Accuracy for Benefit verification

29+

Locations

50

Medical and dental codes verified daily

DSN

Katelyn Anderton

Office Manager, OMS360

OMS360

Before we partnered with VoiceCare AI, I was skeptical. I'm very type A - I have to check every box and make sure everything gets done. But after we partnered with VoiceCare AI, the efficiency and the accuracy of what it has been consistently producing for us - with over 50 dental and medical codes that it's verifying - has significantly cut down the time our patients wait to get their treatment planning. On the back end of the entire revenue cycle, fewer balances are owed because we're able to get so much of the information up front.

29+

Locations

1377

Hours saved

99.7%

Industry leading Accuracy for Benefit verification

DSN

0:00

4:07

Dr. Charles A. Bush-Joseph, MD

Sportsmedicine Physician/Surgeon at Midwest Orthopaedics at Rush

Midwest Orthopaedics at Rush

Rush University

Chicago White Sox

Chicago Bulls

I was surprised at really how smooth and natural Joy's voice sounded. I really felt like I was talking with my sister. I've used a lot of other AI agents for other tasks and I've always found the voices to be staccato, with intermittent response times. Joy was smooth, easy. It was a very natural conversation. For us, it's probably job satisfaction and the ability to get patients into the system and get their treatment going quicker, faster, and easier.

Prior Authorization

7

Full-service

18

PT locations

athenahealth