Operating Leverage:handle more volume
500 Hours Saved per 1,000 payer phone calls, decoupling your growth from manual labor costs.
The Autonomous
Workforce for High-Precision RCM.
One agent to orchestrate your entire revenue cycle - from intake and patient scheduling and benefit verification to prior authorization and claims. VoiceCare AI executes workflows by talking to patients and payers, navigating payer portals autonomously, and bridging legacy technology via Voice, SMS, Web Chat, Web APIs, and Fax; integrated natively with your EHR
Backed & Trusted by
Deep EHR Integration
Universal Reach:
Connectivity to 1,000+ Payers
One Agent.
Every RCM Workflow.
AI Front Door and Receptionist
24/7 multi-modal intake and patient coordination via voice and text.
Joy talking to patient
Benefit Verifications
Real-time eligibility discovery and discovery of secondary coverage.
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Retrieving data through EHR
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Prior Authorizations
End-to-end clinical submission, portal navigation, and status tracking
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Claims & Denials
End-to-end clinical submission, portal navigation, and status tracking
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Impact
Revenue Protection:Reduce manual errors
30%
Better Quality; eliminating the human errors that lead to systemic denials.
Without scaling headcount linearly. Do more with less.
Break the 1:1 link between volume and headcount. Handle 5x the claims with 0% staff increase.
System Velocity
40%
Faster data initiation and transfer
Cash Flow Velocity:Speed up the time from claim to reimbursement.
Up to70%
Higher ROI by collapsing the time fromclaim submission to reimbursement.
For Specialist Medical Practices
"Eliminate the Clinical Burden"
Free your clinical staff from the "Phone and Portal Maze."
Benefit Verifications: Real-time eligibility and code level benefit breakdowns
Prior Authorization: End-to-end authorization initiation status tracking, appeals and denials
For Dental Groups & DSOs
"The Invisible Front Desk"
Maximize chair time by ensuring every patient is cleared before they arrive.
Automated Eligibility: Real-time code-level benefit breakdowns
AI Receptionist: 24/7 inbound and outbound via voice, SMS, Web Chat
For RCM Enterprises
"Scale Without Headcount"
Decouple Revenue from Headcount. Scale your portfolio 10x while keeping back-office costs flat. Deploy an AI-driven agent fleet to absorb massive volume without the friction of hiring or training.
Claims & Denials: Autonomous status checks and intelligent appeals.
Revenue Integrity : Recover trapped cash with zero manual status calls.
For Integrated Delivery Networks (IDNs) and Health Systems:
"Unify Enterprise Operations"
Unify fragmented operations : Standardize revenue execution across disparate facilities and EHRs without multi-year IT migrations.
EHR Harmonization : Bridging the gap between newly acquired facilities and core networks to unify the Centralized Billing Office (CBO) on day one.
Complex Claim Orchestration Navigating the dual burden of professional and facility billing rules to stop multi-million dollar revenue leakage.
The Engine
Behind the Agent
Meet Joy: The reasoning engine that powers our autonomous workforce. Joy doesn't just 'process' data; she navigates the nuances of patient interactions and payer portals using the most efficient modality:
api_call.py
SMS: Intelligent, conversational texting that automates patient interactions
Webchat: Real-time, AI-powered chat embedded in portals and websites
Web API: Seamless, real-time execution with payer portal, enabling instant data retrieval
Fax: AI-driven digitization and interpretation of faxed document
Precision & Transparency
Every agent action is logged, audit-ready, and transparent. Every action Joy makes is recorded and transcribed. You maintain 100% oversight with 0% of the manual labor.
For complex clinical exceptions, our Human-in-the-Loop safety net triggers a specialist review ensuring 99.9% precision with the speed of an agentic workforce.
