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Case Studies

Real outcomes from healthcare organizations that automated benefits verification, prior authorization, and revenue cycle workflows with VoiceCare AI.
OMS360 Case Study

OMS360 Case Study

How OMS360 mastered RCM with VoiceCare AI, achieving 99.7% verification accuracy, 1,377 hours saved monthly, and $137,280+ in annual savings across 35+ locations.

OMS360
Midwest Orthopaedics at Rush Case Study

Midwest Orthopaedics at Rush Case Study

How Midwest Orthopaedics at Rush eliminated the prior auth bottleneck with VoiceCare AI - accelerating patient care, restoring staff satisfaction, and proving clinical growth does not require a linear increase in administrative hours.

Midwest Orthopaedics at Rush

Dr. Charles A. Bush-Joseph, MD

Sportsmedicine Physician/Surgeon at Midwest Orthopaedics at Rush

Midwest Orthopaedics at RushRush UniversityChicago White SoxChicago Bulls
I was surprised at really how smooth and natural Joy's voice sounded. I really felt like I was talking with my sister. I've used a lot of other AI agents for other tasks and I've always found the voices to be staccato, with intermittent response times. Joy was smooth, easy. It was a very natural conversation. For us, it's probably job satisfaction and the ability to get patients into the system and get their treatment going quicker, faster, and easier.

Prior Authorization

7

Full-service

18

PT locations

athenahealth

Dr. Charles A. Bush-Joseph, MD

Sportsmedicine Physician/Surgeon at Midwest Orthopaedics at Rush

Midwest Orthopaedics at RushRush UniversityChicago White SoxChicago Bulls
I was surprised at really how smooth and natural Joy's voice sounded. I really felt like I was talking with my sister. I've used a lot of other AI agents for other tasks and I've always found the voices to be staccato, with intermittent response times. Joy was smooth, easy. It was a very natural conversation. For us, it's probably job satisfaction and the ability to get patients into the system and get their treatment going quicker, faster, and easier.

Prior Authorization

7

Full-service

18

PT locations

athenahealth