
OMS360 Case Study
How OMS360 mastered RCM with VoiceCare AI, achieving 99.7% verification accuracy, 1,377 hours saved monthly, and $137,280+ in annual savings across 35+ locations.

How OMS360 mastered RCM with VoiceCare AI, achieving 99.7% verification accuracy, 1,377 hours saved monthly, and $137,280+ in annual savings across 35+ locations.

How Midwest Orthopaedics at Rush eliminated the prior auth bottleneck with VoiceCare AI - accelerating patient care, restoring staff satisfaction, and proving clinical growth does not require a linear increase in administrative hours.

Dr. Charles A. Bush-Joseph, MD
Sportsmedicine Physician/Surgeon at Midwest Orthopaedics at Rush




I was surprised at really how smooth and natural Joy's voice sounded. I really felt like I was talking with my sister. I've used a lot of other AI agents for other tasks and I've always found the voices to be staccato, with intermittent response times. Joy was smooth, easy. It was a very natural conversation. For us, it's probably job satisfaction and the ability to get patients into the system and get their treatment going quicker, faster, and easier.
Prior Authorization
7
Full-service
18
PT locations


Dr. Charles A. Bush-Joseph, MD
Sportsmedicine Physician/Surgeon at Midwest Orthopaedics at Rush




I was surprised at really how smooth and natural Joy's voice sounded. I really felt like I was talking with my sister. I've used a lot of other AI agents for other tasks and I've always found the voices to be staccato, with intermittent response times. Joy was smooth, easy. It was a very natural conversation. For us, it's probably job satisfaction and the ability to get patients into the system and get their treatment going quicker, faster, and easier.
Prior Authorization
7
Full-service
18
PT locations
