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Claims & Denials
Resolution

Autonomous status checks, error identification, and intelligent appeals.

The Job:

Recover revenue trapped in legacy payer logic.

Capability:

Joy scans ERAs, identifies rejection codes, cross-references EHR data, and submits appeals via portal, fax, or voice.

Revenue Integrity:

Recover trapped cash with zero manual status calls.

The Edge:

"Reasoning-based" appeals. Joy doesn't just resubmit; she identifies why it failed and fixes the underlying data.

April 2026

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Selecting Dates...

Retrieving data through EHR

...and many more.

What our customers say

Dr. Charles A. Bush-Joseph, MD

Sportsmedicine Physician/Surgeon at Midwest Orthopaedics at Rush

Midwest Orthopaedics at RushRush UniversityChicago White SoxChicago Bulls
I was surprised at really how smooth and natural Joy's voice sounded. I really felt like I was talking with my sister. I've used a lot of other AI agents for other tasks and I've always found the voices to be staccato, with intermittent response times. Joy was smooth, easy. It was a very natural conversation. For us, it's probably job satisfaction and the ability to get patients into the system and get their treatment going quicker, faster, and easier.

Prior Authorization

7

Full-service

18

PT locations

athenahealth

Dr. Charles A. Bush-Joseph, MD

Sportsmedicine Physician/Surgeon at Midwest Orthopaedics at Rush

Midwest Orthopaedics at RushRush UniversityChicago White SoxChicago Bulls
I was surprised at really how smooth and natural Joy's voice sounded. I really felt like I was talking with my sister. I've used a lot of other AI agents for other tasks and I've always found the voices to be staccato, with intermittent response times. Joy was smooth, easy. It was a very natural conversation. For us, it's probably job satisfaction and the ability to get patients into the system and get their treatment going quicker, faster, and easier.

Prior Authorization

7

Full-service

18

PT locations

athenahealth