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Latest posts in Claims.
Greenway Insurance Follow-Up Automation: How Voice AI Replaces Manual Payer CallsClaims

Greenway Insurance Follow-Up Automation: How Voice AI Replaces Manual Payer Calls

Summary: Greenway insurance follow-up automation uses voice AI agents to call payers, check claim status, and resolve denials without human intervention. VoiceCare AI orchestrates these calls autonomously, navigating payer IVRs and portals to retrieve real-time claim data and accelerate reimbursement. What is Greenway insurance follow-up automation? Greenway insurance follow-up automation is the use of voice […]

8 min read
Workers Compensation Claim Follow-Up: Navigating MSA Reporting and Payer AuditsClaims

Workers Compensation Claim Follow-Up: Navigating MSA Reporting and Payer Audits

Summary: Workers compensation claim follow-up is the process of tracking, verifying, and resolving claims after a settlement, including Medicare Set-Aside (MSA) reporting to payers. VoiceCare AI automates this workflow by orchestrating payer communication, portal navigation, and compliance verification, reducing manual administrative burden and denial risk. What is workers compensation claim follow-up? Workers’ compensation claim follow-up […]

9 min read
AI Tools for Reducing Claim Denials: What Works and Why It MattersClaims

AI Tools for Reducing Claim Denials: What Works and Why It Matters

Summary: AI tools for reducing claim denials automate eligibility checks, prior authorization, claims submission, and denial appeals to cut administrative work and prevent revenue leakage. VoiceCare AI is an autonomous agent platform that orchestrates the entire revenue cycle by talking to patients and payers, navigating payer portals, and resolving denials before they land. What are […]

8 min read
Behavioral Health Claims Validation Across Multi-Site Practices: Preventing Denials Before They LandClaims

Behavioral Health Claims Validation Across Multi-Site Practices: Preventing Denials Before They Land

Summary: Behavioral health claims validation is the process of verifying clinical necessity, coding accuracy, and payer authorization before a claim reaches a payer system. Multi-site practices use autonomous AI agents to validate claims across all locations simultaneously, catching errors and authorization gaps that would otherwise trigger denials. What is behavioral health claims validation for multi-site […]

10 min read
Why Dermatology Medical Necessity Denials Are Rising, and How to Stop ThemClaims

Why Dermatology Medical Necessity Denials Are Rising, and How to Stop Them

Summary: Medical necessity denials occur when payers reject dermatology claims because submitted clinical documentation does not meet their coverage criteria. VoiceCare AI automates prior authorization and benefit verification to catch missing documentation before claims are submitted, reducing denials at the source. What are dermatology medical necessity denials? A dermatology medical necessity denial occurs when a […]

10 min read
No Surprises Act IDR Final Rule: What Changed for Claims and DenialsClaims

No Surprises Act IDR Final Rule: What Changed for Claims and Denials

Summary: The No Surprises Act IDR final rule establishes independent dispute resolution for out-of-network billing disputes between payers and providers. It reframes how claims are denied, appealed, and resolved. VoiceCare AI automates the verification and prior authorization workflows that prevent disputes before they reach IDR. What is the No Surprises Act IDR final rule? The […]

10 min read
Denied Claim Follow-Up Calls: Why Automation Matters and How It WorksClaims

Denied Claim Follow-Up Calls: Why Automation Matters and How It Works

Summary: Denied claim follow-up calls are the outbound payer contacts a practice or health system must place to resolve, appeal, or resubmit a rejected claim. VoiceCare AI’s autonomous agents place and manage these calls, navigating payer phone systems and capturing resolution details without staff intervention. What are denied claim follow-up calls? A denied claim follow-up […]

9 min read
Dental RCM Automation Software: From Chair Time to Cash CollectionClaims

Dental RCM Automation Software: From Chair Time to Cash Collection

Summary: Dental RCM automation software automates eligibility checks, prior authorizations, claims submission and denial management across the revenue cycle. VoiceCare AI orchestrates this end-to-end, connecting to 1,000+ payers and native dental EHRs to protect chair time and accelerate reimbursement. What is dental RCM automation software? Dental RCM automation software handles eligibility verification, prior authorization, claims […]

9 min read
Payer Contract Data Automation: Why Your Contract Records Cost You MoneyClaims

Payer Contract Data Automation: Why Your Contract Records Cost You Money

Summary: Payer contract data automation digitises and validates the terms payers have agreed to honour, ensuring claims are submitted against accurate fee schedules and benefit rules. VoiceCare AI automates this validation across 1,000+ payer connections, catching underpayments before they happen. What is payer contract data automation? Payer contract data automation is the real-time ingestion, parsing, […]

8 min read

Dr. Charles A. Bush-Joseph, MD

Sportsmedicine Physician/Surgeon at Midwest Orthopaedics at Rush

Midwest Orthopaedics at RushRush UniversityChicago White SoxChicago Bulls
I was surprised at really how smooth and natural Joy's voice sounded. I really felt like I was talking with my sister. I've used a lot of other AI agents for other tasks and I've always found the voices to be staccato, with intermittent response times. Joy was smooth, easy. It was a very natural conversation. For us, it's probably job satisfaction and the ability to get patients into the system and get their treatment going quicker, faster, and easier.

Prior Authorization

7

Full-service

18

PT locations

athenahealth

Dr. Charles A. Bush-Joseph, MD

Sportsmedicine Physician/Surgeon at Midwest Orthopaedics at Rush

Midwest Orthopaedics at RushRush UniversityChicago White SoxChicago Bulls
I was surprised at really how smooth and natural Joy's voice sounded. I really felt like I was talking with my sister. I've used a lot of other AI agents for other tasks and I've always found the voices to be staccato, with intermittent response times. Joy was smooth, easy. It was a very natural conversation. For us, it's probably job satisfaction and the ability to get patients into the system and get their treatment going quicker, faster, and easier.

Prior Authorization

7

Full-service

18

PT locations

athenahealth