Revenue cycle management

Summary: Coordination of benefits calls automation uses AI voice agents to contact payers, verify primary-secondary coverage order, and update COB records in real time, replacing manual staff outreach. VoiceCare AI automates these calls across 1,000+ payers, eliminating the bottleneck that causes CARC 22 denials and frees eligibility teams from hold time. What is coordination of […]

Summary: Payer credentialing follow-up calls are the repeated phone calls practices make to check the status of pending provider credentials with insurance plans. VoiceCare AI’s autonomous agents place and track these calls, eliminating hold times and staff overhead while maintaining compliance. What are payer credentialing follow-up calls? Payer credentialing follow-up calls are the repeated phone […]

Summary: Prior authorization appeals follow-up calls are the unbounded follow-up work after a payer denies an authorization request. VoiceCare AI’s autonomous agent handles appeal status checks, payer callbacks, and documentation autonomously, freeing staff to focus on clinical and revenue-critical work. What are prior authorization appeals follow-up calls? Prior authorization appeals follow-up calls are the recurring […]

Summary: UnitedHealthcare is removing prior authorization requirements for approximately 1,700 CPT codes across all plan types, effective October 1, 2026. This eliminates a major administrative burden for practices, but requires workflow updates to capture the benefit and handle remaining authorizations efficiently. What is UnitedHealthcare prior authorization code removal? UnitedHealthcare announced in 2026 that it will […]

Summary: Voice AI platforms automate payer calls, benefit verification, and prior authorization to reduce administrative burden in revenue cycle management. VoiceCare AI and SuperDial both use autonomous agents to handle these workflows, but differ in architecture, EHR integration, and scope of automation across the full revenue cycle. What is the difference between VoiceCare AI and […]

Summary: Payer call results are the eligibility, benefit and authorization data extracted from payer phone lines and written directly into your EHR. VoiceCare AI automates these calls end-to-end and integrates natively with Epic, athenahealth, NextGen and other systems, so results land in your workflow without manual entry. What is payer call results EHR integration? Payer […]

Summary: Denied claim follow-up calls are the outbound payer contacts a practice or health system must place to resolve, appeal, or resubmit a rejected claim. VoiceCare AI’s autonomous agents place and manage these calls, navigating payer phone systems and capturing resolution details without staff intervention. What are denied claim follow-up calls? A denied claim follow-up […]

Summary: Dental insurance verification software automates the process of confirming patient coverage, benefits, and out-of-pocket costs before treatment. VoiceCare AI verifies eligibility at the code level, integrates natively with leading dental EHRs, and connects to 1,000+ payers to eliminate the front-desk bottleneck that costs practices chair time. What is dental insurance verification software? Dental insurance […]

Summary: Dental RCM automation software automates eligibility checks, prior authorizations, claims submission and denial management across the revenue cycle. VoiceCare AI orchestrates this end-to-end, connecting to 1,000+ payers and native dental EHRs to protect chair time and accelerate reimbursement. What is dental RCM automation software? Dental RCM automation software handles eligibility verification, prior authorization, claims […]